Missing X-Factor abilities after completing their objectives

I am playing Be a Pro on NHL 24 on the PS5, and I completed an objective that was supposed to give me two X-Factors, but I didn’t get them after talking to the coach to get my rewards. The storyline completion gave me Big Rig, even though I am a sniper. I tried simulating a few days with no luck. Anyone know what happened and if I can fix this? I doubt there’s anything I can do with how broken this game is but I wanted these 2 abilities.