Forum Discussion

acarrasco07's avatar
acarrasco07
Seasoned Novice
5 months ago
Solved

Network connection issues

I was referred here by customer support. I keep getting a “unable to connect to the EA servers at this time” message. I have restarted my modem and my PS5. I uninstalled and reinstalled the game. I r...
technical issues
  • acarrasco07's avatar
    acarrasco07
    5 months ago

    It’s working now 

acarrasco07's avatar
acarrasco07
Seasoned Novice
5 months ago

It’s working now 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

@acarrasco07 

Are you using your normal connection or is it working through the mobile hotspot? The hotspot is just a test and not intended to be a permanent solution.

  • acarrasco07's avatar
    acarrasco07
    Seasoned Novice
    5 months ago

    Normal connection 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 months ago

      @acarrasco07 

      Glad to hear it! If you have any other issues, please reach out again. Good luck and have fun!

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