@convolutedness
Try deleting the personal saved data for NHL 24. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 24 and delete the saved data.
Saves can get corrupted when you exit out of BAP without saving by switching to another game/app or just turning off your console. Make sure you always save and exit when you're done.
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