Community ManagerWhen it happens, had you just changed something with your jerseys? Also, if you could get a video of it, I'll send it over to the team. I realize this happened before, but since it appears to be back, we'll need to see it happening again.
We didn't touch the jerseys, we touched the stadium which is in a separate tab so it shouldn't even have anything to do with the jerseys. Our stadium is fine and nothing changed there, it only ruined our jerseys. The next time we play, I will record it and post a video. Thank you for reaching out. I know its not your fault but its just very irritating that it happened for a 3rd time now. We enjoy playing the game but this ruins it for us when we have to make a whole new team just because the jerseys get messed up. We lose all of our stats/banners, which I understand that it doesn't mean much in the grand scheme of life but its still very frustrating none the less
Community ManagerDid this happen every time after editing the arena?
No it just happens randomly. We all play on xbox series x as well, just to include a little more information
Community ManagerThanks. If you can get a video of it, let me know. Please also provide any details on any changes made right before it happened.
Our club has had this happen 4 times. It seems like a merge conflict. When two players make changes in a narrow timeframe we've seen our jerseys, logo, and arena set to default with the Anaheim Ducks logo. My teammate is on PS5 and I'm on Xbox series S.
