Community ManagerHi there, @AuDaCZ
As far as I know, you only get the Standard version with EA Play. Where did you see an ad that said EA Play included the X-Factor edition?
There is photo from PSN Store
Community ManagerThat's just saying you get a 10 hour game trial with an EA Play subscription. That doesn't apply any longer since the game is available with EA Play, but it's the Standard edition and not the X-Factor.
The name of THE GAME says it is X-Factor! You can't buy X-Factor edition in normal way for money in PSN Store. There is no option... Only this IN-STORE AD where you can see that IT IS X-Factor, check PSN store...
If you continue trying to trick me, I will start a refund with PlayStation Network Support...
Best wishes, Daniel Nejedlý
Community ManagerWe're not trying to trick you. You can buy the X-Factor edition here - https://store.playstation.com/en-us/product/UP0006-PPSA11193_00-NHLPS5HOCKEY2024.
