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AuDaCZ's avatar
AuDaCZ
2 years ago

NHL 24 Didn't got X-Factor from ea play when already own Standard edition

Hello I am happy owner of NHL 24 Standard Edition, so today I decided to buy an EA Play subscription because of X-Factor Edition benefit/upgrade in the PSN Store. There is one problem, I can not cla...
technical issues
AuDaCZ's avatar
AuDaCZ
2 years ago

There can be an option, that it is based on user living location...

Because I am from Czech Republic and you sent me US Store NHL 24, where i can still not buy it, but i atleast see price...
In my country store i can see only that i can play with EA PLAY and there is also X-Factor

My Store: https://store.playstation.com/en-cz/product/EP0006-PPSA11194_00-NHL24DLXEDITIONS

When i click Add to my library it gives me an error...

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @AuDaCZ 

    I'll look into this and get back to you when I have an update. You can also try contacting Sony support to ask them why the game can't be purchased.

    • AuDaCZ's avatar
      AuDaCZ
      2 years ago

      Okay, Thank you! I will be waiting!

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 years ago

        @AuDaCZ 

        Apologies for the late response. The XF edition should now be purchasable in the Czech PSN store.

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