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njocraig's avatar
njocraig
2 years ago

NHL 24 HUT connection issue

I was in HUT trying  to purchase pucks to buy a bundle, when it kicked me off the EA servers and now I cannot log back in.  it says LOST CONNECTION and I cannot get past this screen. I talked w...
technical issues
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @njocraig 

Apologies for the late response. If this is still happening, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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