Forum Discussion

2 years ago

Solved

NHL 24 Xbox

I synced my xbox one NHL 24 account with my xbox series X NHL 24 account, and one of my players did not get transferred. Can I re-sync my accounts, or get the player added? He was easily my highest rated and most valuable card and I would like him back in the account.

technical issues

EA_Aljo
2 years ago
@ascs81

That would be why then. Items in the auction house would not be migrated.

5 Replies

EA_Aljo
Community Manager
2 years ago
Hi there, @ascs81

Was this player in the active lineup when you migrated your team?
ascs81
2 years ago
No, it was in the auction house but it did not get sold.
EA_Aljo
Community Manager
2 years ago
@ascs81

That would be why then. Items in the auction house would not be migrated.
ascs81
2 years ago
Ok, can I get that card or the coins or NHL points I would've gotten from it added to my account? I spent money getting that card and now it is gone.
EA_Aljo
Community Manager
2 years ago
@ascs81

Unfortunately, we can't do that as it's detailed in the migration FAQ that only items in your current lineup will be moved over.