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Marcus111197's avatar
Marcus111197
2 years ago
Solved

NHL24 servers

I am getting a message saying that I cannot connect to EA and need to try again later. I haven’t been able to play nhl 24 for 2 days. Anyone else having this issue? I want s refund for the game if it...
technical issues
  • EA_Aljo's avatar
    EA_Aljo
    1 year ago

    @a45252e6c866fa67

    We're not aware of any issues with the servers. We also haven't been getting an unusual amount of reports about this.

    @davehawkey 

    It sounds like you're on a wireless connection. Can you switch to a wire or is your router still too far away after moving it closer to your console?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@a45252e6c866fa67 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

davehawkey's avatar
davehawkey
1 year ago

I have been having issues connecting to EA servers on this game for the past 2-3 days. On other online games, it works just fine except NHL 24. I even restarted, unplugged and troubleshoot my router. I even moved my router closer and nothing. I am playing on PS5 and can not even connect my EA account to this game.

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