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Not sure how to do that on my modem settings I’m assuming the bell giga hub does it automatically but l look into it
Yupp it does also ran a speed test got perfect speed with my modem as well
- EA_Aljo2 years ago
Community Manager
Speed isn't the issue though. I'm more concerned with your packet loss. I see you already spoke with your ISP, but have you talked to them about it when this is happening? We're not aware of any issues that would cause this so I'm inclined to believe it's either equipment or ISP related.
- 2 years ago
I just noticed that my upnp is automatically making a rule I never made this rule in port forwarding and from my understanding it’s suppose to be both protocols on for nhl maybe this is the reason ?
- EA_Aljo2 years ago
Community Manager
Does it make a difference if you disable that?
- 2 years ago
A little bit not much and then it comes back on
- EA_Aljo2 years ago
Community Manager
At this point, I don't have anything else to suggest other than working with your ISP to see if there are issues on their end. I'll watch for more reports of this as well. That would point to an issue with our servers if we suddenly get an influx of people with the same problem.
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