PLEASE HELP!
I have spent a week trying to get in touch with someone at EA and the customer service doesnt give me an option to do live chat. I was banned for 72 hours until last Friday and now I cant log on to W...
Forum Discussion
It didn’t work I tried both. Is there a way you can find out? My gamertag is jrasta123. It seems like they just removed CHEL because I can use the other online modes. I understand my name was “offensive” and I got a message saying they were resetting it but now it doesn’t let me go on at all. If you can help it would be greatly appreciated. I think they removed me from accessing CHEL
EA_Aljo
Community Manager
Community ManagerThanks for getting back to me. As a test, can you switch your connection to a mobile hotspot? I'd like to see if being on a totally different network works.
I’m at work right now but will try when I get home. From what I’m reading is it possible EA removed me from accessing world of CHEL? Other people have the same issue.
- EA_Aljo
I've never heard of that happening so I don't think that's the case. Let me know what happens with that test I mentioned.
Thank you so much I’ll get back to you when I test it
Lol yup found you saying the same stuff to someone else with this problem… ALJO ITS YOU GUYS… NOT US.. I HAVENT SEEN A SINGLE SOLUTION FROM A USER AFTER ANY OF THE NONSENSE YOU TELL US TO DO OR MOST IMPORTANTLY… YOU! STOP GIVING US THE SAME BS
- EA_Aljo
@Jrasta123 wrote:
Thank you so much I’ll get back to you when I test it
I'm also having this looked in to and will let you know if we find any issues on our end. Thanks for your patience and willingness to go through the troubleshooting. It's most definitely appreciated.
