Forum Discussion
7 Replies
- @EA_Aljo i have the same problem but me and my friend both play on xbox series s do you know anyway we could fix it?
- EA_Aljo2 years ago
Community Manager
Do either of you have special characters in your player's names? Also, having the C or A may cause this. Something else to check is your gamerpic. If it's a custom one, try switching to a default image.
I also recommend you both power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
thank you this helped a lot
- EA_Aljo2 years ago
Community Manager
Great! Glad to hear it. What was it that helped exactly? I made a few suggestions.
What helped?
- EA_Aljo2 years ago
Community Manager
For me, it was changing my players name to exclude an A or a C. Please let me know if they can patch it.
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