Re: Can’t buy nhl 24 coins

@EA_AljoI tried, but on xbox.com I can only buy the game, nothing in the game

@Itachi1687 

Please go here - https://www.xbox.com/en-us/games/store/nhl-24-xbox-series-x-s/9pcx1r3dmmwh. Now, scroll down to where you see add ons. That is where points can be purchased.

It worked, thank you !

@Itachi1687 

You're very welcome. If you have any other issues, please reach out again. Good luck on the ice!

I missed the black friday sale because I couldn't buy coins and I still can't access the store to buy coins.

@8m0v7h6nhuf9 

You should be able to follow the instructions in my previous response for purchasing points.

So this is the solution.  Going to Xbox website?  There is no in game fix?

@KILLERS5514 

For now, that is the solution. We're still investigating this.

Is this still an ongoing issue?  I recently downloaded NHL 24 and cannot purchase coins and keep getting the error displayed in the attachment.  Is there something I should do to correct the situation?  

@JoeGPCB 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Thanks! That did the trick!  

@JoeGPCB 

Great! If anything else comes up, please reach out again. Have fun!