Forum Discussion

Rush2112x's avatar
Rush2112x
New Adventurer
11 months ago

NHL 24 crashing when loading into WOC game

For the past month or so, often when I load into a WOC game, the loading bar gets about halfway, music stops, and the game dashboards me. It’s not an internet problem. I’ve uninstalled and reinstalle...
technical issues
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
11 months ago

@Rush2112x 

Are you using a custom gamerpic? If so, try switching to a default one. Also, change up your customizations as I mentioned previously. One other thing we've seen an issue with occasionally is if you have the A or C. Try removing that as well.

Rush2112x's avatar
Rush2112x
New Adventurer
11 months ago

@EA_Aljo Like a custom Xbox profile picture you mean?

funny you should say this because the guys getting dashboarded the most wear an A or a C

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    @Rush2112x 

    Yes. The image for your gamertag. 

    We've seen an issue in the past where the C and A can cause a crash, unfortunately.

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