Rivals freezes on Xbox
Hello Guys! I cant start any Rivals game, as it freeze up on me every time. I have deleted and reinstalled the game, deleted the save file from local machine, still cant get running. Can you help w...
Forum Discussion
I just created a new lineup with completely different players and still cant start any game. I havent changes anything on the customization before this to happen. What i just observed is that, after opening rivals an going to Win Rewards or Division, these pages are not loading up. Yesterday, after i got home from work this was the case. The menu is usable even if the pages are not loading up until i click on play now in rivals. The moment i do it the entire rivals menu becomes unresponsive. As i see the problem could be during loading up the lineup..........
EA_Aljo
Community Manager
Community ManagerDid you set the new lineup to active?
yes i did, can i send you somehow my save file?
You’re on Xbox I’m on ps5 and as I said above I’m having the same exact issue. I’ve played 40 games in rivals using all the same cards that were active when this happened. So I highly doubt that suddenly a card in my lineup is bugged. It’s obviously a stability issue. Yesterday I was also getting a message that I couldn’t connect to ea servers that my console wasn’t online. When I clearly was I called my rival weekly achievement packs but couldn’t advance past the load rivals screen to enter match making. I’ve done everything that’s been suggested but also had my internet provider test my equipment and service all was well . Which I knew because I had no issues playing other games
- EA_Aljo
There really isn't a save file you can send us since your team is saved on our servers. Try deleting the personal saved data for NHL 24. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the NHL 24 tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
Sony was having an outage yesterday so that's most likely why you couldn't connect. As far as using the same cards goes, it's still possible something got glitched. Can you try a new lineup as I mentioned? I just want to rule this out as a possible solution.
