Rivals freezes on Xbox
Hello Guys! I cant start any Rivals game, as it freeze up on me every time. I have deleted and reinstalled the game, deleted the save file from local machine, still cant get running. Can you help w...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerDid you set the new lineup to active?
yes i did, can i send you somehow my save file?
You’re on Xbox I’m on ps5 and as I said above I’m having the same exact issue. I’ve played 40 games in rivals using all the same cards that were active when this happened. So I highly doubt that suddenly a card in my lineup is bugged. It’s obviously a stability issue. Yesterday I was also getting a message that I couldn’t connect to ea servers that my console wasn’t online. When I clearly was I called my rival weekly achievement packs but couldn’t advance past the load rivals screen to enter match making. I’ve done everything that’s been suggested but also had my internet provider test my equipment and service all was well . Which I knew because I had no issues playing other games
- EA_Aljo
There really isn't a save file you can send us since your team is saved on our servers. Try deleting the personal saved data for NHL 24. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the NHL 24 tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
Sony was having an outage yesterday so that's most likely why you couldn't connect. As far as using the same cards goes, it's still possible something got glitched. Can you try a new lineup as I mentioned? I just want to rule this out as a possible solution.
I have deleted it, and after the restart of the game the issue still persists.
