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jigglypuffwin's avatar
jigglypuffwin
Rising Scout
2 years ago

Sluggish Gameplay

game is unplayable

game is slow , sluggish , pass don't go where i ask , changing player to other player when you don't have puck take super long, game always feel on delay .its make 1-2 weeks its like that.

im a hut player, and i will stop to play the game except for champs mode because i have like 12 000 green points card that give me free point.. + sniping .

the game is not fun anymore, its felt like my xbox is having hard time to read the game but i made everything possible to fix it.. i guess the gameplay is just broken now.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @jigglypuffwin 

    I moved your post to its own thread as this is a technical issue and not something caused by the 1.5.0 update a couple months ago. 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

  • jigglypuffwin's avatar
    jigglypuffwin
    Rising Scout
    2 years ago

    i tested , and the problem also occur in quick game offline.. the game feel delayed everywhere not only online.. something is wrong atm , and i tryed thing to fix my xbox in case.. like power off for 10 seconds and disconnect console.. also uinstalled the game.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @jigglypuffwin 

    I'm not seeing other reports of this. Can you get me a video showing what's happening?

  • TeliaLynn's avatar
    TeliaLynn
    2 years ago

    Finally a post that hits my problem on the head and you guys haven’t posted an answer how convenient 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @TeliaLynn 

    That's because I never got a video of the issue. Sluggish gameplay is not something we see reported often. We can't really troubleshoot a feeling so without video, all I can assume is that this is connection related.

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