Forum Discussion

mpaler61's avatar
2 years ago
Solved

unable to connect to NHL24 servers

When I open the application it tells me I'm disconnected from playstation network and it therefore cannot connect to EA servers, but every other online game connects fine and when testing my network, it says PSN is connecting with 0 issues. I have tried resetting my internet, playstation, as well as the game, and the issue did not fix itself. 

5 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @mpaler61

    Thanks for reaching out about this. 

    We're currently looking into the connection issues that some players are seeing on PlayStation systems. 

    Thanks for bearing with us while we're investigating! 

  • ShlimDiggidy's avatar
    ShlimDiggidy
    2 years ago

    My group's PSN is acting strange at same time.  Issues with party chat.  Possible this is actually a PSN issue?

    For context, my network connection test runs flawlessly for PSN.  The issue's I've experienced are the party chat and toggling between "offline" and "online"

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey everyone, 


    The issue that was happening yesterday has been fixed. Thanks again for your patience!

    Going to lock this thread to avoid any potential confusion in the future. 

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