Forum Discussion

Kuus2's avatar
Kuus2
New Traveler
2 years ago
Solved

Unable to detect NAT type after a dc from EA servers on PS5

I figured I would put this here as I’ve never had this happen before.

Please note that I do experience some disconnects due to my new connection. This is probably related to those.

During HUT moments I got disconnected from EA servers, but my internet connection was not interrupted. After NHL didn’t reconnect even after closing the game I let the PS5 network test go through.

Everything else was as expected but NAT type check gave an error. Restarting the PS5 fixed the issue.

E: I normally have NAT type 2

  • @Kuus2 

    There really isn't anything we can do about this. It sounds like a router issue. If it continues to happen, let me know. 

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @Kuus2 

    Did this happen just the one time or does it occur more frequently?

  • Kuus2's avatar
    Kuus2
    New Traveler
    2 years ago

    This has so far occured only once

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Kuus2 

    There really isn't anything we can do about this. It sounds like a router issue. If it continues to happen, let me know. 

Featured Places

Node avatar for NHL 24 Technical Issues & Bugs

NHL 24 Technical Issues & Bugs

Trouble with connectivity or performance issues? Join this NHL 24 community forum to discuss troubleshooting.Latest Activity: 1 month ago
969 Posts