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ambrake11's avatar
ambrake11
2 years ago
Solved

Unable to download rosters nhl 24

Can't join lobbies. Can play quick play, versus, eafc 24, without issue. I've Uninstalled, I've re-download. Still, over and over and over again, unable to download rosters when signing into WOC.
technical issues
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @ambrake11 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

ambrake11's avatar
ambrake11
2 years ago
@EA_Aljo Yes, I've done that. But I still cannot connect to WOC. This has been an issue for me the last 2 days. Prior to that...zero issues. Like I said, I can connect to eafc24 no problem. This is the only game where I'm having issues connecting to the servers.
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@ambrake11 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

  • XUltimatomX's avatar
    XUltimatomX
    2 years ago

    The problem is definitly not solved.The same problem started for me yesterday. Ive done everything above to no avail. Can't play WOC because it can't update roster. Every other game I own works. it's definitly on your end EA. What's going on?

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