Very Poor Servers (NHL 24)
Lose connection to servers basically every other game in HUT and WOC. Game constantly freezes in menu and I get an error message that states "Failed to retrieve data". I have top tier internet co...
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EA_Aljo
Community Manager
Community ManagerAs a test, can you switch to a mobile hotspot as your connection and see if it still happens?
Hi, my confirm this error message. It usually appears when I want to enter a match and I'm adjusting my players in formations and then it takes me back a step. After that, when I want to continue, this message appears and I have to start a record with another opponent to solve it
- EA_Aljo
Did you try what I suggested in post #4?
Of course, this was not taken as a problem by me. I just wrote that sometimes it happens, but I know how to fix it myself without help. :-)
- EA_Aljo
Sounds good. If you have any other issues, please reach out again. We'll keep monitoring our servers for issues.
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