WoC Online Player Profile Issues
I have been experiencing an issue with World of Chel where my character's customization is being lost when I load into a game of EASHL. There are no issues within the dressing room or the loading l...
Forum Discussion
Hey Aljo,
Thanks for the quick reply. This isn't in regards to my setup of each customization. All of my players have been set up for a few months and I did not experience any issues until a few weeks ago.
This seems to be an issue with my profile loading into the game. As you can see from the screenshot, my player's name is "0.0%". There have been other instances where it is null. If this were an issue with my setup of the customizations, my player's name would be Jordan NHL. Additionally, it is not possible for me to setup my player name as 0, %, or null as the player details screen will give you a "Invalid Character" error if you try to do so.
Thanks
EA_Aljo
Community Manager
Community ManagerTry deleting the personal saved data for NHL 24. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the NHL 24 tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
Let me know how this goes. Thanks!
I deleted the personal saved data for NHL 24 and I cleared the cache on my xbox but the issue still persists.
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