WoC Online Player Profile Issues
I have been experiencing an issue with World of Chel where my character's customization is being lost when I load into a game of EASHL. There are no issues within the dressing room or the loading l...
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EA_Aljo
Community Manager
Community ManagerThanks for trying. Did you also power cycle your home network equipment and Xbox? If it is a syncing issue, it could be connection related.
I also have the same issue. Seems to be a bug or something. Any other ideas??
- EA_Aljo
What system are you playing on? Is this also happening in about 25% of your games?
I am playing on Xbox series X. This only happens with NHL 24
- EA_Aljo
Is this happening in 25% of your NHL 24 games?
Try deleting the personal saved data for NHL 24. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the NHL 24 tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
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