Community ManagerHi there, @0mmgvueczd30
Unfortunately, there's nothing else I can do except connection troubleshooting. Let me know if you change your mind.
Lol thanks for the exceptional tech support Aljo you really put in effort to help me out….
Can I try to get a video? Would that help? This is a bug and glitch I am not lagging out.
Anyone else reading this - if you have better tech / bug support to offer than EA’s own team feel free to reply here. Greatly appreciate any help. This is a clear bug or game glitch, my connection is mint when this happens.
Community ManagerI'm offering to help. We can't rule out this being a connection issue without going through troubleshooting. Again, if you change your mind on that, let me know. It would also be good to have a video of this.
Okay I don’t think there is anything on connection troubleshooting that I haven’t addressed. This is not a connection issue, when it bugs me out my connection is mint. It does the same bug everytime. The camera glitches and shoots down into the ice and shows the opponents net from the ice. Then I get kicked. I remain in Xbox party and can talk fine while this happens. So I am not lagging out it is the game crashing on me. I will try to get a video
also important to note is I played over 400 games with no issue. It just recently started. I have dont nothing but improve my network. And also, it happened on my xbox one nhl 24 and also the nhl 24 I got when I got a new xbox X.
