Forum Discussion
f6b776e3b7eff53f
7 months agoSeasoned Novice
Fact that this lie proves I have two accounts that got accepted same email as the Xbox accounts and neither of them work
EA_Aljo
Community Manager
7 months agoIt's not a lie. The only reason we're aware of that is causing this is mismatched emails. It's always possible there's something else blocking this that we're not aware of.
When we resolved the initial issue with matching emails, we got a lot of responses saying they could not redeem the code. We also got responses from people saying they thought their emails matched, but after looking into it, they noticed they didn't. Regardless, we should have this taken care of for the next test.
- FinalNemesisOne7 months agoSeasoned Rookie
triple checked emails both match, code docent work. have gotten codes in past that worked so ya lol