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mscfunk's avatar
mscfunk
New Novice
2 months ago

Cannot get on to HUT ( rosters won’t download)

I was wondering if anyone has had this problem and if they did what can I do to fix it ?? here’s what is happening when I go to try and get into HUT it shows that it trying to download the rosters i...
mscfunk's avatar
mscfunk
New Novice
2 months ago

This has been happening for a week or so. Way before the update came out. 

mscfunk's avatar
mscfunk
New Novice
2 months ago

I have checked all my connections and they are fine

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    I'm not seeing other reports of this. I was also able to download the roster now. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

    • mscfunk's avatar
      mscfunk
      New Novice
      2 months ago

      I did exactly what you said and it seems to be working fine now. Let’s hope it continues to do so.  Thanks for your help !!!

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 months ago

        Great! Glad to hear it! If you have any other issues, please reach out again. Good luck and have fun :)

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