Forum Discussion

New Novice

2 months ago

Cannot get on to HUT ( rosters won’t download)

I was wondering if anyone has had this problem and if they did what can I do to fix it ?? here’s what is happening when I go to try and get into HUT it shows that it trying to download the rosters i...

EA_Aljo

Community Manager

2 months ago

I'm not seeing other reports of this. I was also able to download the roster now. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!