Forum Discussion

jitxie's avatar
jitxie
New Novice
3 months ago

Can't find online opponents

Hello, bought the game recently on PS5, deluxe edition. Started playing offline because I am completely new to the game, learnt the basics and figured I was ready for online play. I boot up World of Chel, have been waiting to find any type of game for what has been 2 hours already (ones now, 3v3 quickmatch, EASHL 3v3, 6v6), yet nothing, nothing AT ALL. Tried all the other online modes excep HUT. Was able to find only one game in online versus. Please help me resolve the issue, because I refuse to believe that after all this time I was only able to get matched up ONCE in online versus.

9 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey there. Go into the filters. You hit X/square to modify them. Set it to relaxed. That may help. Also, you can set the option to enable club matching. That won't limit your search to other drop in players only.

  • jitxie's avatar
    jitxie
    New Novice
    3 months ago

    Hello, where am I able to find the section to tweak the options you mentioned?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    It's in the lobby. Look in the lower right.

  • jitxie's avatar
    jitxie
    New Novice
    3 months ago

    If you are talking about the matchmaking settings in WoC lobby, it only offers to set the party to private and allow club games, with no option to regulate the filters. My party is public and club games are also allowed. There isn't any matchmaking related settings when I am in the ones WoC lobby, I have went through every possible setting already, yet found nothing related to what you mentioned.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    The filters only work for club games. You won't have that option in drop-ins.

    Where are you located? Also, have you tried finding matches since club finals ended on Sunday?

  • jitxie's avatar
    jitxie
    New Novice
    3 months ago

    I am located in Latvia. Also, yes, I have tried finding matches after the club finals, I try everyday in all kinds of different times in the day and it just cannot find me a dropin game. Every time it's the same thing - "Population: LOW" "ETS 2.00s".

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Are you choosing a particular position or do you use SKT/DEF? You may have a better chance by choosing SKT/DEF.

    What is your NAT? This can be found in the network settings on your console.

  • jitxie's avatar
    jitxie
    New Novice
    3 months ago

    Yeah, I was choosing particular positions, but after that also tried SKT/DEF and everything was still the same.

    My NAT is "Type 2"

    I really cannot seem to wrap my head around what could cause this problem, because I also play EA Sports UFC 5 and in that game I experience no matchmaking problems at all, aswell as ping, if i get an opponent who also has a decent ping, it can go as low as 30ms. I understand that this whole situation is confusing and frustrating, so maybe this fact helps finding a solution.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Your NAT should be fine. The issue is most likely your region and the low population of NHL 25 players there. I wouldn't normally recommend this, but as a test, you could try using a mobile hotspot for your connection to see if that helps. Another way to test would be to use a VPN. If you find opponents, the issue would either be regional. Either an issue with your ISP or just a very small player pool to match with.

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