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BiggsCubbins's avatar
BiggsCubbins
Seasoned Newcomer
4 months ago

EASHL Club flagged for inappropriate name, but club name wasn't reset

Had a case this past week where our club name was flagged for being inappropriate, but when logging in to play I found that instead of having the club name reset to one of those "NHLCLUB####" names it still had our old name and club info active. Someone else on our team had logged in and got the prompt that they could change the name but didn't since they were just playing that day but when I logged in I didn't get a prompt and we can't change the name otherwise since you aren't allowed to rename your club normally anyway.

To be clear, I'm fine not being able to rename the club myself and just using a default club name, I just don't want to have any of our accounts run a risk of being suspended again because the name hasn't been reset and we'd rather not have to create a brand new club if possible.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there. Can you send me a private message with your club name? I'll look into this. Thanks!

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