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D19Box's avatar
D19Box
Seasoned Novice
3 months ago

Fix Drop-In Players Having Control Over Clubs

I like the option EASHL clubs have to allow a drop-in to play a club game with us. You can potentially find new teammates, or not have to play with bots if you’re down a human or two. Our club has found some solid players and new friends by allowing drop-ins once in awhile. 

The huge problem is there is no option to kick a drop-in player from your club game, or remove them from your locker room, and they can troll your club by sitting in the post game menu as long as they want so you can't ready up for the next game.   

I understand not having a “kick from game/locker room” option in drop-in games. Those are open free-for-alls. But club games are a specific group of individuals organizing time to specifically play together. People take time to build their own club and set the club to private. But if you decide to let a drop-in “tryout” or fill a spot, the drop in player controls the experience, and the club.

If they’re a troll or whatever, you’re stuck with them the whole game. You can’t kick them from your club game. If they run their mouth or are unsportsmanlike, you're stuck with them the whole game. Kicking/removing drop-ins from your club games absolutely needs to be an option

Without fail, every night at least 1-2 club games we play is a complete waste of 30 minutes because it is ruined by a D playing forward all game, a guy who won’t stop taking penalties, won’t pass, has a racist name, take your pick. And yet even though it's our club, set to private, we can’t flag and kick the drop-in from OUR CLUB game. They can literally hijack our club when you're just trying to find someone new to play with.

Clubs need to be able to kick drop-ins from our club games and locker rooms rather than be forced to finish a game with them. They can go troll and ruin the experience for everyone on their own time in a regular drop-in if they want.

Just like how you need to fix matching (like silver and gold level clubs getting routinely matched with fires for games) fix drop-ins hijacking dedicated clubs. 

8 Replies

  • Kicking players from a game would be a needed addition. I agree 100%. As far as I know there is a possibility for the dressing rooms: Press the pad and select remove from group and the potential troll is gone...

     

  • deadman9999's avatar
    deadman9999
    New Hotshot
    3 months ago
    rick-rangerous wrote:

    Kicking players from a game would be a needed addition. I agree 100%. As far as I know there is a possibility for the dressing rooms: Press the pad and select remove from group and the potential troll is gone...

    This does not work if a drop in player is picked up from a Club, this only works for people you actually invite or friends who join the room

  • EA thinks giving people an option to boot drop-in players would be 'abused'.  It's backwards logic, but here we are. Multiplayer experiences are no longer allowed to have microaggressions like kicking players from the lobby, because some kids can't fathom that their behaviour is abrasive (likely from years of being told they're special snowflakes who can do no wrong). 

    EA would be swamped with 'complaints' from kids who got booted for being jerks. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Thanks for all the constructive feedback. It's very much appreciated.

     I'd love to see an option for kicking someone from a club lobby. For now, if your whole team backs out, they will force them to leave.

    As far as kicking mid-game goes, we want to avoid that as most likely there would be a lot of kicking of players that didn't do anything deserving of being kicked. Hopefully, at some point, we'll have better tools for handling players that just want to troll.

    You're welcome to report any players with offensive names to me in a private message. I'll get them reviewed.

    The problem with matching lower rank players with higher ranked ones is that it would shrink the player pool and make matchmaking more difficult.

  • EA_Aljo wrote:

    As far as kicking mid-game goes, we want to avoid that as most likely there would be a lot of kicking of players that didn't do anything deserving of being kicked. 

    Clubs are going to go to the effort of waiting the extra 2 minutes to match with drop-in players (combined with today's atrocious matchmaking) only to boot them for doing nothing wrong? And this is going to happen "a lot" ?

    EA_Aljo wrote:

    The problem with matching lower rank players with higher ranked ones is that it would shrink the player pool and make matchmaking more difficult.

    But this is what's happening now. You'll have a team of players with RP's in the 16,000's matched up against sweats with 25K RP

    And how does expanding search criteria make matchmaking more difficult?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    But this is what's happening now. You'll have a team of players with RP's in the 16,000's matched up against sweats with 25K RP

    And how does expanding search criteria make matchmaking more difficult?

    When you restrict matchmaking parameters, it means waiting longer for matches since it shrinks the player pool. Instead of looking for all ranks, a team would be only searching for others right around their rank.

    Clubs are going to go to the effort of waiting the extra 2 minutes to match with drop-in players (combined with today's atrocious matchmaking) only to boot them for doing nothing wrong? And this is going to happen "a lot" ?

    Obviously, we can't prove this without actually implementing it. Chances are excellent teams running drop ins together would kick a human goalie or kick a player that wasn't part of their team. Maybe someone makes one mistake and they get kicked right away. I just don't trust that this feature wouldn't be used only for kicking players that are legitimately trolling.

  • I do believe there is a timer on how long someone can sit in the post game menu, so they can’t “sit there as long as they want.” It’s still a few minutes long, so not a short timer, but at least if all the other club members leave the dressing room they’ll be kicked out when it eventually returns them to the main menu. I do agree though that the club dressing room host/leader should be able to kick  out random drop-ins while they’re still in the dressing room. 

    As far as being able to kick people mid-game. I agree with EA_Aljo and also believe it would be abused, so I’m glad that’s not a thing. Sometimes people get too angry very quickly after a simple mistake and turn on you, but I’ve also been in many games where we still rally and win if the team sticks with it and doesn’t pout after mistakes. If anything, I wouldn’t mind a system, in addition to the auto-kick for poor team play, that maybe senses when a player is doing certain unfavorable things that could be them trolling, and then prompting the team to vote to kick them after that point. Like pulling the goalie X amount of times in a given period of time, etc. There are certain things like that the auto-kick doesn’t pick up on, so they can continue doing them as much as they want. 

    For matchmaking, I understand the whole “player pool size” argument for the settings, but at the very least I wish there was still a “no human goalies” option in drop-ins. I will always 100% of the time back out of a lobby if only one team has a human goalie. That’s almost always a guaranteed loss if you’re on that team. It should be both teams have one, with the game ending if one quits (as it is now), or neither team has one. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    I definitely agree we need better tools for handling trolls. I know there's interest in this by the team as well so hopefully it happens.

    I hear ya on human goalies in drop-ins. It's no fun when one team has one and the other doesn't. Even if it's my team with an AI goalie. Still though, these are drop-in games. If a human goalie is not trolling and they're just having trouble due to either poor D in front of them or they're a newer player and still learning the game, I wouldn't want to see them getting kicked. Drop-ins are where you learn how to play with other humans. Not allowing them or making it more difficult for them to find games is just going to cause further frustration. Today's noob may be tomorrow's pro so frustrating them to the point of quitting and never playing again is something we want to avoid as much as possible.

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