I am on Xbox and some games I make it to the end. Others my game will crash mid game. My screen goes black and I get kicked to the Home Screen of my Xbox. Does anyone know why this is happening? There are zero warning signs by the way. One second I’m about to take a faceoff the next I’m on the Xbox Home Screen. Next time it happens I will try and screen record and see what it picks up.
Community ManagerHi there. Can you get me a video of this? Please publish it through your console or put it up on YouTube and respond with a link. Also, please send me a private message with your Xbox gamertag. Thank you.
Hey this is happening to my friend he can't even play the game at all it is ridiculous gets get kicked to Xbox home screen everytime we play ???? How do we fix it
Community ManagerHello. Do they get an error or just a crash to the desktop? Are they on a Series S or X?
Xbox series X and there's no error code just gets sent back to the dashboard we can't even finish a game ....
Community ManagerAre you game sharing/using share play? Do you share an EA account?
No he doesn't share his ea account
Community ManagerIs this only happening to your friend when you play together or does it occur when they're playing without you also?
It occurs when he is playing without me also
Community ManagerWe're aware this happens to some players, but we haven't been able to reproduce it. Which mode are they playing?
Eashl we can't play a game without him getting kicked basically bought the game for nothing did it last year too but not this much
