Game crashing to Xbox Home Screen

I am on Xbox and some games I make it to the end. Others my game will crash mid game. My screen goes black and I get kicked to the Home Screen of my Xbox. Does anyone know why this is happening? Ther...

jacob9955

Seasoned Newcomer

2 months ago

Hey this is happening to my friend he can't even play the game at all it is ridiculous gets get kicked to Xbox home screen everytime we play ???? How do we fix it

EA_Aljo
Community Manager
2 months ago
Hello. Do they get an error or just a crash to the desktop? Are they on a Series S or X?
- jacob9955
  Seasoned Newcomer
  2 months ago
  Xbox series X and there's no error code just gets sent back to the dashboard we can't even finish a game ....
  - EA_Aljo
    Community Manager
    2 months ago
    Are you game sharing/using share play? Do you share an EA account?