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twostepman2741's avatar
twostepman2741
Rising Newcomer
2 years ago

Game crashing to Xbox Home Screen

I am on Xbox and some games I make it to the end. Others my game will crash mid game. My screen goes black and I get kicked to the Home Screen of my Xbox. Does anyone know why this is happening? Ther...
jacob9955's avatar
jacob9955
Seasoned Newcomer
2 months ago

Hey this  is happening to my friend he can't even play the game at all it is ridiculous gets get kicked to Xbox home screen everytime we play ???? How do we fix it 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
31 days ago

Hello. Do they get an error or just a crash to the desktop? Are they on a Series S or X?

  • jacob9955's avatar
    jacob9955
    Seasoned Newcomer
    30 days ago

    Xbox series X and there's no error code just gets sent back to the dashboard we can't even finish a game .... 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      30 days ago

      Are you game sharing/using share play? Do you share an EA account?

      • jacob9955's avatar
        jacob9955
        Seasoned Newcomer
        28 days ago

        No he doesn't share his ea account 

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