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twostepman2741's avatar
twostepman2741
Rising Newcomer
2 years ago

Game crashing to Xbox Home Screen

I am on Xbox and some games I make it to the end. Others my game will crash mid game. My screen goes black and I get kicked to the Home Screen of my Xbox. Does anyone know why this is happening? Ther...
jacob9955's avatar
jacob9955
Seasoned Newcomer
2 months ago

Xbox series X and there's no error code just gets sent back to the dashboard we can't even finish a game .... 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

Are you game sharing/using share play? Do you share an EA account?

  • jacob9955's avatar
    jacob9955
    Seasoned Newcomer
    2 months ago

    No he doesn't share his ea account 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 months ago

      Is this only happening to your friend when you play together or does it occur when they're playing without you also?

      • jacob9955's avatar
        jacob9955
        Seasoned Newcomer
        2 months ago

        It occurs when he is playing without me also

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