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We're not aware of any issues, but will keep monitoring for them. If you haven't yet, power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up.
If that doesn't help, let me know which console you're on and we'll go through some further troubleshooting. Also, are you on a wired or wireless connection?
Thx for the reply. I'm on playstation. Like I mentioned, I did unplug both router and console. I'm wired connection. I even uninstalled the game and reinstalled it. Been really bad since Friday. Game stutters something awful. Thx again.
- EA_Aljo7 months ago
Community Manager
What mode(s) is this happening in?
- nyi957 months agoSeasoned Rookie
Eashl. Buddy mentioned changing my dns on the Playstation. Did that. Still lag spiking. I've done the unplugging of the console and router/modem. Checked with provider for speed. All good. What else could you suggest? As I said before, all was fine right up till last Friday. Guess I'll try anything at this point. Thx.
- EA_Aljo7 months ago
Community Manager
We're not tracking any server issues at the moment. Did your provider check for packet loss? Speed isn't normally the issue as you don't really need a super fast connection. It's more about stability. If you're getting ping spikes, that's normally an indications there's packet loss somewhere. Your ISP may need to check the equipment in your area for any issues. There are some troubleshooting steps here that may help, but I'd start with having your ISP doing some thorough testing of the signal in your area.
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