Forum Discussion

SneakyJew62's avatar
SneakyJew62
Rising Newcomer
5 months ago

Missing nhl24 content

I pre-ordered nhl 25 last night and still have not received the card pack for Hughes Brothers in nhl 24, is there a fix for this?

9 Replies

  • skylox11's avatar
    skylox11
    Seasoned Newcomer
    5 months ago

    I have the exact same issue...Is there anything I should be doing? I've completely closed out the game twice and restarted over the last 6 hours and still nothing. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi there. I'm not aware of the current status of this, but it was being investigated yesterday. Has the pack shown up yet for you?

  • skylox11's avatar
    skylox11
    Seasoned Newcomer
    5 months ago

    Nothing as of 10:35a today.  Not sure what I am supposed to do. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    I confirmed this should be resolved. Can you exit out of NHL 24 and load back into it again to see if that pack shows up?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Can you verify the purchase was made on the same Xbox/PS account you play NHL 24 on?

  • SneakyJew62's avatar
    SneakyJew62
    Rising Newcomer
    5 months ago

    Yes the purchase was made on the same ps5 that I play nhl 24 on, I've reloaded the game multiple times turned it off and back on etc and nothing has worked, I purchased nhl 25 deluxe version 3 days ago now.. still nothing

About NHL 25 General Discussion

Discuss the latest news and game information around NHL 25 in the community forums.1,533 PostsLatest Activity: 8 seconds ago