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lostikka's avatar
lostikka
Seasoned Newcomer
1 year ago

Missing points in HUT after purchase

Hi,  I have a (strange) problem. I purchased 20.000 points twice in NHL25 app. The first time app crashed during the payment process, and I did not get the points. I made the second purchase and got...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

Hello. You'll need to contact an advisor again so they can confirm all the purchases and spending of those points. Please open another case so they can investigate this.

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