NHL 25 Holiday Update Coming Nov 15th

The posts that get ignored are ones containing non-constructive and sarcastic comments. As far as ignoring issues goes, we're not doing that. As you pointed out, when I do engage on the topic of matchmaking, there's a lack of information. I repeatedly say we'll report news when we have it. Yet we keep getting comments saying we're ignoring you all. It's pointless to just respond to every post saying we're aware, we're working on it, etc. so a lot of those won't get responses.

Matchmaking is not going to be addressed quickly. I know you all are expecting that, but it's not going to happen. There were big changes and it's going to take time to dial it all in. We also can't just can't easily bring back the old filters. As much as you all think this game is copied and pasted, it's really not. Putting that system back is a lot more complex.

I'm going through this with you all. The matchmaking system is frustrating. I get that. I experience it myself. The reality is, it's going to take time to improve it. The angry comments we get here aren't going to speed that up. The constructive ones stand a much better chance of making a difference though.