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Newfieboy2006's avatar
Newfieboy2006
Seasoned Newcomer
11 months ago

Pre-Ordered NHL 25 for Xbox

Hi, I am not sure if I am in the right place or not but I am hoping that someone could help me or direct me to the right place.  I pre-ordered NHL 25 for my son for Xbox and we picked the game up tod...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
11 months ago

I'm not aware of this being an issue. It sounds like there is an issue with that code. Unfortunately, that's not something we can assist with You'll need to contact the retailer again to see if they can help.

JAY4114's avatar
JAY4114
New Novice
11 months ago

You guys wouldn't be able to just send me a new code? I can provide proof of purchase. Microsoft and Target customer service have been useless so far. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Unfortunately, we're not able to replace codes that were purchased from a 3rd party retailer.

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