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Masonkthx's avatar
Masonkthx
Seasoned Newcomer
1 year ago

PS5 Linking issue

Hello. Just downloaded nhl25 on my ps5 and I can't play any online features because my EA account will not link with my ps5 (even though it says its linked).  I have reached out to EA, but have not ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

Hello. What error are you getting when trying to load into NHL 25?

david1312d's avatar
david1312d
Newcomer
1 year ago

hello, got the same problem. it says the account has to be signed into ps network, either tho it is

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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