WOC - Matchmaking Issues
I'm getting extremely frustrated playing WOC, and from what I've seen both here and on the EASHL subreddit it seems that everyone else is experiencing it as well. This year honestly feels like EA is...
Forum Discussion
We're just looking for a simple explanation as to why this massive change that's effecting a majority of the WoC players (and their subsequent enjoyment of your product) was made
My guess as to what happened is this: EA hasn't changed the code for their matchmaking in several years. Then someone gets the idea for the grudge match system, it's thought to be doable, and EA announces it as a feature. Nobody who implemented the code for the matchmaking is actually employed any longer, and so new people start grafting the grudge match system onto it without understanding the underlying system. Grudge matches break matchmaking entirely and they don't know why. Then they discover that by taking an axe to several things like skill-based matchmaking, server location selection, club sizes, etc, they can at least allow people to connect to each other. EA throws their hands up and says:
This is the likely reason. It explains why the Grudge Match option was added to matchmaking recently.
It just boggles the mind that those who work in communications for a fortune 500 company like EA have such a difficult time communicating with their consumer-base the details of these changes. Refusing to do so or acting aloof about the potential resolutions to these issues just fosters resentment, confusion and eventually stagnant sales. It seems the current marketing strategy leans heavily on FOMO.
