Personally. Since we all use this forum to exercise our griefs and extol our accomplishments. This forum should have a direct link to EA. And in saying as much. The moderators should be given the affordability to take your problem directly to EA, and be given a proper course of action. Unfortunately, this doesn't seem to be the case. No fault of the moderators, nor of this forum. It lies with the franchise (EA to be precise) itself. This so called governing body that chose to ban you, without explanation. It just once again shows the thoughtless and arrogant attitude they take toward those that enable their product to exist. I was both amazed and thankful when my problem was both looked at and resolved. Now I am just perplexed at why you are not afforded that same assistance. Wishing you luck going forward with this bud. I do hope resolved is the operative word in this matter.