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Party_Taco22's avatar
Party_Taco22
Seasoned Newcomer
2 days ago

Can't open 3rd X-Factor pack in store

I saved up the coins to open the 3 XF  (2 of 3 choice pack).  I opened the first 2 and now when I try to open the 3rd it says the "item is no longer available and I will be returned to the store"  ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 days ago

Hi there. Can you get me a video of this? You can publish it through your console and get a link or post it on a service like YouTube and link it in a response. Thanks!

  • Party_Taco22's avatar
    Party_Taco22
    Seasoned Newcomer
    2 days ago

    Here you go!  https://www.xbox.com/play/media/mCRZXx86t4

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 days ago

      Thank you. Can you send me a private message with your Xbox gamertag? We'll get this investigated.

      • Party_Taco22's avatar
        Party_Taco22
        Seasoned Newcomer
        2 days ago

        sent

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