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Hi there. We're not able to grant that item to you, but we can go through some troubleshooting to try to fix the crash. Can you give me some details on what happened when the crash occurred?
- DMcDonaldEst927 months agoNew Novice
For all 3 crashes, it was mid game and the screen went black then ~15 seconds later I was back at the Xbox home page. When I re-launched the game it had to completely re-boot.
- EA_Aljo7 months ago
Community Manager
There was no error message?
- DMcDonaldEst927 months agoNew Novice
No error message, just a complete crash. You might be able to find logs on your server or my Xbox that could help you debug.
- thegarden947 months agoSeasoned Ace
Were you loosing or winning, because today, I lost 4 games and got disconnected, the day before the same thing and I got the lose for each game but my goalie got the win
- DMcDonaldEst927 months agoNew Novice
At the time of the crashes, I was winning 2 of the games and lost 1 of the games. All 3 accounted as a loss. Totally screwed my HUT Champions run.
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