I’m almost about done with this game! I’m playing SB and it’s lost connection 5x. It’s not my internet. Everything else including other games work just fine. This is becoming a waste of time!
Hi there. We're not aware of any issues so we should go through some troubleshooting. First, are you on a wired or wireless connection?
Community ManagerHi there. We're not aware of any issues so we should go through some troubleshooting. First, are you on a wired or wireless connection?
I’m wired. I even restarted my modem to see if it was that. Still not working
Community ManagerWhat console are you playing on? Also, when are you losing connection? Is it in the middle of a game?
Also, the servers came down for an update about an hour ago. It's possible that is why you've been disconnecting, but you shouldn't have been able to reconnect once they came down.
PS5. Yup all within the first period.
Community ManagerWere you ever prompted with an update? If not, completely shut down NHL 25 and check to see if there's an update available.
I’ll take a look. Thanks
Community ManagerYou're very welcome.
