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Bradlyg's avatar
Bradlyg
Seasoned Newcomer
27 days ago

Lost player from sets

Hi I made byram in the origins set than I put him in the fan collection set and he disappeared after that I tried resetting my game and ps5 but can’t find him anywhere any help would be much appreciated thanks.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hi there. I'm not sure which set you put them in. I don't see a fan collection set. Regardless, if you have accidentally submitted an item in a set, we're not able to reverse that, unfortunately.

  • Bradlyg's avatar
    Bradlyg
    Seasoned Newcomer
    25 days ago

    I made byram from the origins event. than I put him in the set that that’s called byram fan collection. you put byram and a Colorado logo in the set and your supposed to get both of those back plus a byram fan pack which is just a celebration his number and a jersey. But I did not get my byram back from this set. I done the same thing with matthews and I received all my items back 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Are you absolutely positive you can't find him? You should see him in your collection. Go to My Collection and hit Y/Triangle to search for Origins items.

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