Forum Discussion

New Traveler

27 days ago

Solved

Keep getting kicked from games

This season I have gotten kicked from multiple games that I have been winning, totalling over 2500 RP lost. I know my internet is completely fine as I am in discord while getting kicked, yet I dont disconnect. Is there anything I can do? Im at the point where I dont even wanna play anymore because of losing so much RP from games I'm literally winning.

world of chel

EA_Aljo
24 days ago
Hey there. Thanks for reaching out. Sorry to hear about the disconnects. That's obviously very frustrating. Are you playing on a wireless connection by chance? If so, try switching to a wire. Also, have you tried the connection troubleshooting steps here?

2 Replies

Pengman
Rising Hotshot
27 days ago
I am assuming you're playing CHEL club, but, correct me if I'm wrong, but if you get kicked from a game that is ultimately won, you do not lose any RP -- you just do not gain any RP.

With that said, I do think the frustration is warranted and there's something wrong with the EA servers lately randomly kicking out players.
EA_Aljo
Community Manager
24 days ago
Hey there. Thanks for reaching out. Sorry to hear about the disconnects. That's obviously very frustrating. Are you playing on a wireless connection by chance? If so, try switching to a wire. Also, have you tried the connection troubleshooting steps here?