Forum Discussion

Rising Novice

3 months ago

NHL26 matchmaking region restricted?

Hi guys, normally never playing CHEL. My last time was like 2022 or something. Now living in India, so my region is Asia-Pacific. While I connect to some games in HUT, I was not able to find any ...

finding players

world of chel

Anand2209

New Novice

2 months ago

I'll add my observations from the past few days as I have been changing some network settings. I am in india

So if I changed my DNS to Google's and reconnected in world of chel then navigated to club search, the search option sometimes showed "Europe central" in recommended region. So if I proceed with that settings in matchmaking, I was able to match with other players fairly quickly but the ping was 250+ in most of the games. On a few occasions it showed ping equivalent to what I had in nhl 25 (150 ish).

But most of the time, regardless of DNS settings, the recommended region in the club search was ASIA pacific for me. And finding players in woc is impossible then unless you have a friend in EU or NA who can matchmake for you.

I also played in NA west coast servers and ironically it was giving me slightly better ping 240ish.

I know in asia the player pool is very low,but I hope there is some resolution to this issue as the game this year is fantastic.

EA_Aljo
Community Manager
2 months ago
Appreciate the update. Thank you. Hopefully, we'll have some news on this soon.
- Gerbox36O
  New Novice
  2 months ago
  This seems to have gone from barely functional to completely broken. I have not been able to find a game in Ranked since the 10th. When I check my previous opponents games they haven't played since their last game against me on the 10th.
  
  Champs games were somewhat findable this weekend but it seems like either a) every single Asian server player has given up or b) something is broken in Ranked to even allow people on this server to connect at all.
  I understand that we are such a small population of players that it doesn't matter to you but please just revert to whatever it was last year that allowed to use actually play the game we paid full price for.
  - EA_Aljo
    Community Manager
    2 months ago
    Hi there. I will pass on the feedback. Thank you.
Gambetxcb
Seasoned Traveler
2 days ago
Hi i tried changing DNS 1and2, not for player pool problem. But for other problem i had. In my experience DNS changing didn't give me better connection/ping speed. Quite opposite it was little bit worse than my default DNS address. I live in East Europe. Finding people isn't problem for my region i usually play around 21:00 o'clock by UTC +2
Ping is in 40-60 ms in that area typically. Haven't gotten less