Perfectly said!
I wish EA would make this game for their customers instead of themselves. They add completely absurd things to the game that no one has asked for.. such as those masks/skins (CHEL).
I have a feeling that EA doesnt know how to fix and develop its own game. CHEL matchmaking for example. And generally whenever they try to fix something, something else breaks. Updates can take up to a month or sometimes they dont come at all. Im pretty sure that they simply dont know how to fix certain things.
Another hockey game should come onto the market. Maybe then EA would start taking customer opinions more seriously.