Forum Discussion

WaaJartssaplay's avatar
WaaJartssaplay
New Novice
26 days ago

Controlling the player character is not working

Hey, has anyone else noticed that when playing, guys just stay in place out of nowhere even though there's a puck on the platform and then they automatically protect the puck with their sticks?I tried it in another game and the controller works normally. Is this a bug? It happens in wild card, rivals, champs and cup/hut moments.

9 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Hi there. Can you get a video of this? Just put it up somewhere it can be streamed and respond with a link. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Do you have another controller you can try? Also, do you have the latest firmware for it? Which controller are you using?

  • yes there is another one that does the same thing and I have tested it in other games and both are updated versions. both are ps5 v2 controllers and I have tested the DualShock Calibration GUI on the website and it is not related to the controllers. I noticed that it does this in the menu and when I turn the pages of the game, I hear that movement but it doesn't happen. Is there a code error or bug in L3 and R3 when I have read on other forums that there are problems with R3?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    23 days ago

    We're not aware of any issues that would cause this. Do you notice it in every mode? It looks like you're playing HUT. Does this happen in other modes?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    17 days ago

    Try deleting the personal saved data for NHL 26. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System storage/Saved Data. Locate NHL 26 and delete the saved data.

  • Tropolis_G's avatar
    Tropolis_G
    Newcomer
    1 day ago

    I’m having similar issues in HUT and practice mode. 

    if I delete the saved file will it delete my hut team?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    17 hours ago

    No. Your HUT is saved on our servers.